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Are your services still operational? I was not able to create an account to make a support ticket, as I was not able to connect to your telnet bbs, or your FirstClass system.
Luv this space. Its neatly organized, has plenty of "food" to chew on and you can take your time to respond & react.
Not like Facebook or Twitter, were the clock is always ticking.
Ask the hostess if you need help and she is sure to respond.